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Format
inperson
Location and Room
La Cava Conference Room, 335, Third Floor
Address
Waltham, Massachusetts
Abstract
Information systems development (ISD) efforts increasingly extend beyond developing and delivering technological products, and are directly committed to organizational improvement targets. In such outcome-oriented ISD, digital technology cannot be treated only as an artifact to be constructed and accepted by a client, but must also be understood as an intervention into a complex organizational system, seeking to influence system-level behavior. Whereas we have relatively well-established principles and methods for the product-construction part of ISD, we have a less developed understanding of the work required to understand and manage organizational systems as wholes, which is a necessary aspect of outcome-oriented ISD.
My research seeks to articulate concepts, principles, and approaches for this form of ISD, framed as systemic...
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