Manager, User Experience - Securitize

Securitize is the global fintech that’s creating real-time access for investors to invest and trade in the private markets, and in turn for companies to raise the capital they need to grow. Recognized as a top 50 blockchain company, we are the industry-leading and the first end-to-end digital securities issuance and compliance platform operating on the blockchain.

Our team is made up of top blockchain and financial industry talent based around the world, based in Tel Aviv, Buenos Aires, Tokyo, New York, and San Francisco. We’re backed by leading financial institutions and blockchain investors, including Blockchain Capital, Sony Financial, Santander, and Coinbase.

Responsibilities

In this highly visible role, you will own the front-end customer experience for our B2B and B2C websites. Reporting directly to the CMO, this role will:

• Create a vision for the front-end user experience across all websites with the goal of driving customers and clients to open an account.
• Partner with technology and product owners to align overall experience look and feel. Ensure a common use of language, assets, and design between the two experiences.
• Develop wire-frames, test and present proposed wire-frames for discussion and internal alignment with business leads and product owners.
• Write UI content to guide the user through their experience on the site and application.
• Conceive and partner with technology to build tools and calculators to improve the overall user experience and conversation rates.
• Develop business requirements documentation and manage project scope.
• Partner with UI designers to create high-fidelity designs and assets.
• Own our CMS solution, and all edit and new website content.
• Oversee SEO performance and ensure that all new builds and content best position the pages and sites for organic ranking.
• Identify website issues and bugs, assist in diagnosis and coordinate quick resolutions in a cross-functional environment, ultimately owning the process, resolution, and communication to stakeholders.
• Performs quality assurance testing and supports development managers to make sure all issues are prioritized and addressed.

Qualifications:

• 5+ years of experience as a product manager or user experience manager.
• Experience with CMS platforms. A plus if you’ve used Craft.
• Experience with web analytics suites and user testing platforms.
• Experience with managing organic search performance. • 2+ years working with google analytics and/or other analytics and reporting platforms, with the ability to generate meaningful reports that are used to drive enhancements. • Visionary leader who seeks out new & innovative ideas & trends. • Strong individual contributor, who doesn't mind getting their hands dirty. • Excellent communicator, both visually & verbally. • Team-player and self-starter with a bias for action; can make things happen in a fast-paced, dynamic environment. • Comfortable with data and proficient measuring and optimizing campaign performance. • Comfortable within a fast-growth start-up environment, building new processes and setting up new growth and engagement capabilities.